From 641dd899314d8beea9042a2b280b80967f70dd83 Mon Sep 17 00:00:00 2001 From: Trueblueaddie <102972456+Trueblueaddie@users.noreply.github.com> Date: Sun, 4 Dec 2022 16:05:01 -0600 Subject: [PATCH 1/5] Create misusing metrics.md --- patterns/2-structured/misusing metrics.md | 48 +++++++++++++++++++++++ 1 file changed, 48 insertions(+) create mode 100644 patterns/2-structured/misusing metrics.md diff --git a/patterns/2-structured/misusing metrics.md b/patterns/2-structured/misusing metrics.md new file mode 100644 index 000000000..df1c4d7c8 --- /dev/null +++ b/patterns/2-structured/misusing metrics.md @@ -0,0 +1,48 @@ +## Title + +Misusing Metrics + +## Patlet + +Metrics can be misused causing friction across teams. In these situations, create a sense of ownership within teams on how to use the data, avoiding comparisons, and begin measuring progress with deltas. + +## Problem + +The existence of metrics may lead to undesired situations and frictions across teams. Gamifications, list of rock stars or any other way of having people or teams “better” than others usually brings into the discussion defensive behaviors where the metric needs to be deprecated. + +## Context + +There is often a competitive spirit within development teams. In these situations, metrics tend to be used as evidence that supports a “better than” culture. This culture is a barrier to the healthy use of metrics to inform the successful progress in development velocity. + +## Forces + +Individuals or teams may not understand the purpose of the metrics being used +Individuals or teams may feel threatened by how the metrics are being used +Leadership doesn’t understand how to utilize the metrics in a healthy way + +## Solutions + +Get a team internal agreement about the metrics that make sense in that specific team. Build a sense of ownership so everyone has contributed to the definition of the metric. Educate people about the right use of metrics and avoid comparisons. Measure deltas instead of net numbers, and look for outliers and how far projects are from the average instead of stating some behavior is “good” or “bad”. + +## Resulting Context + +Everyone being tracked and ongoing tracking are aligned into the existing and needed metrics. These metrics are publicly documented and anyone can learn from them. An existing set of metrics are part of the usual work of the teams with the goal of improving efficiency. + +## Known Instances + +Santander Bank + +## Status + +Structured +Published internally in Santander Bank; drafted via pull-request in December of 2022 + +## Authors + +Alberto Pérez García-Plaza +Daniel Izquierdo Cortázar +Addie Girouard + +## Acknowledgements + +Igor Zubiaurre From fcc537b05541cd189d0193eea7b965b283369664 Mon Sep 17 00:00:00 2001 From: Sebastian Spier Date: Tue, 6 Dec 2022 17:53:30 +0100 Subject: [PATCH 2/5] Fix linter issues --- patterns/2-structured/misusing metrics.md | 14 +++++++------- 1 file changed, 7 insertions(+), 7 deletions(-) diff --git a/patterns/2-structured/misusing metrics.md b/patterns/2-structured/misusing metrics.md index df1c4d7c8..53ea124ae 100644 --- a/patterns/2-structured/misusing metrics.md +++ b/patterns/2-structured/misusing metrics.md @@ -4,7 +4,7 @@ Misusing Metrics ## Patlet -Metrics can be misused causing friction across teams. In these situations, create a sense of ownership within teams on how to use the data, avoiding comparisons, and begin measuring progress with deltas. +Metrics can be misused causing friction across teams. In these situations, create a sense of ownership within teams on how to use the data, avoiding comparisons, and begin measuring progress with deltas. ## Problem @@ -16,9 +16,9 @@ There is often a competitive spirit within development teams. In these situation ## Forces -Individuals or teams may not understand the purpose of the metrics being used -Individuals or teams may feel threatened by how the metrics are being used -Leadership doesn’t understand how to utilize the metrics in a healthy way +* Individuals or teams may not understand the purpose of the metrics being used +* Individuals or teams may feel threatened by how the metrics are being used +* Leadership doesn’t understand how to utilize the metrics in a healthy way ## Solutions @@ -28,11 +28,11 @@ Get a team internal agreement about the metrics that make sense in that specific Everyone being tracked and ongoing tracking are aligned into the existing and needed metrics. These metrics are publicly documented and anyone can learn from them. An existing set of metrics are part of the usual work of the teams with the goal of improving efficiency. -## Known Instances +## Known Instances Santander Bank -## Status +## Status Structured Published internally in Santander Bank; drafted via pull-request in December of 2022 @@ -43,6 +43,6 @@ Alberto Pérez García-Plaza Daniel Izquierdo Cortázar Addie Girouard -## Acknowledgements +## Acknowledgements Igor Zubiaurre From 043a710e4179b857af7e6a3b2cc7a719ea518bc7 Mon Sep 17 00:00:00 2001 From: Sebastian Spier Date: Tue, 6 Dec 2022 21:27:52 +0100 Subject: [PATCH 3/5] Formatting as list --- patterns/2-structured/misusing metrics.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/patterns/2-structured/misusing metrics.md b/patterns/2-structured/misusing metrics.md index 53ea124ae..330170d63 100644 --- a/patterns/2-structured/misusing metrics.md +++ b/patterns/2-structured/misusing metrics.md @@ -39,9 +39,9 @@ Published internally in Santander Bank; drafted via pull-request in December of ## Authors -Alberto Pérez García-Plaza -Daniel Izquierdo Cortázar -Addie Girouard +* Alberto Pérez García-Plaza +* Daniel Izquierdo Cortázar +* Addie Girouard ## Acknowledgements From b9b8509b82c3b2f4714a96bfbf14fb971d12e456 Mon Sep 17 00:00:00 2001 From: Sebastian Spier Date: Tue, 6 Dec 2022 21:27:59 +0100 Subject: [PATCH 4/5] Formatting as list --- patterns/2-structured/misusing metrics.md | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/patterns/2-structured/misusing metrics.md b/patterns/2-structured/misusing metrics.md index 330170d63..28f5223fc 100644 --- a/patterns/2-structured/misusing metrics.md +++ b/patterns/2-structured/misusing metrics.md @@ -45,4 +45,5 @@ Published internally in Santander Bank; drafted via pull-request in December of ## Acknowledgements -Igor Zubiaurre +* Igor Zubiaurre + From 7830b7cd0623ee9f24400cf90b9ef19c44db7efc Mon Sep 17 00:00:00 2001 From: Sebastian Spier Date: Tue, 6 Dec 2022 21:28:05 +0100 Subject: [PATCH 5/5] Formatting as list --- patterns/2-structured/misusing metrics.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/patterns/2-structured/misusing metrics.md b/patterns/2-structured/misusing metrics.md index 28f5223fc..68747580f 100644 --- a/patterns/2-structured/misusing metrics.md +++ b/patterns/2-structured/misusing metrics.md @@ -34,8 +34,8 @@ Santander Bank ## Status -Structured -Published internally in Santander Bank; drafted via pull-request in December of 2022 +* Structured +* Published internally in Santander Bank; drafted via pull-request in December of 2022 ## Authors