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[QA] Private Chat | Offline Error Despite Nearby User #5268

@Ludmilafantaniella

Description

@Ludmilafantaniella

🛠️ Build version:

  • v0.87.0

📔 Issue Description:

User is unable to send private messages. Clicking the text field shows "The user you are trying to message is offline" even if the target user is visible and nearby.

🧵 Report comment for more info here.

📝 LOGS: Player-prev.log

👣 STR:

  1. Log in and join the same scene as the target user.
  2. Try to send a private message to the user.
  3. Observe that the message cannot be sent and the error appears.

✔️ Expected Result:

The user should be able to send private messages to nearby and connected users.

Actual Result with evidence:

Clicking the text field shows "The user you are trying to message is offline" even when the user is nearby. Verified with screenshots and Player-prev.log.

Image Image ![Image](https://github.com/user-attachments/assets/ca650f56-df7c-48ec-80aa-2be056b7d3c7)

Reproduction:

❓ Unknown - Happens occasionally; not consistent.

🖥️ Operative system and additional Notes:

Observed on Windows. User left client open for long periods, which may affect the issue. Could be related to energy-saving modes or background app freezing.

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2-mediumAffects secondary features or support features; doesn’t block main flows.bugSomething isn't working

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