Merge branch 'feat/zapier-post-message' into 'main'

feat(Zapier): [RCINT-43841] Add create-post for Zapier

See merge request integration/ringcentral-integration-docs!10

Author: u9520107

docs/index.md

@@ -1,16 +1,110 @@
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+    - path
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-# RingCentral Integration Apps
+# Welcome to the home of RingCentral Integrations
 
--   [RingCentral Archiver](archiver/index.md)
--   [RingCentral for HubSpot](hubspot/index.md)
+RingCentral offers premium integrations that seamlessly connect with the industry's most popular platforms, enhancing your business communications and workflows. With integrations for Zendesk, Salesforce, HubSpot, Google, Zapier, Dynamics, and Teams, RingCentral enables you to streamline customer support, sales, and collaboration across your organization. These powerful integrations enhance productivity, improve customer experience, and ensure that your team can communicate effortlessly across all major platforms, creating a unified and efficient ecosystem for your business.
 
-## Other Support Resources
+## Explore our solutions
 
--   [RingCentral Support](https://support.ringcentral.com)
--   [RingCentral Community](https://community.ringcentral.com)
--   [RingCentral Developer Center](https://developer.ringcentral.com)
+### CRMs
+
+<div class="grid cards" markdown>
+
+-   :simple-hubspot:{ .lg .middle } **Hubspot CTI**
+
+    ***
+
+    Enhance agent productivity by embedding a full telephony experience into HubSpot.
+
+    [:octicons-arrow-right-24: Learn more](hubspot/index.md)
+
+-   :material-microsoft-dynamics-365:{ .lg .middle } **Microsoft Dynamics CTI**
+
+    ***
+
+    Enhance agent productivity by embedding a full telephony experience into Dynamics 365.
+
+    [:octicons-arrow-right-24: Learn more](https://www.ringcentral.com/apps/microsoft-dynamics-365){:target="_blank"}
+
+-   :simple-salesforce:{ .lg .middle } **Salesforce CTI**
+
+    ***
+
+    Enhance agent productivity by embedding a full telephony experience into Salesforce.
+
+    [:octicons-arrow-right-24: Learn more](https://www.ringcentral.com/apps/salesforce){:target="_blank"}
+
+-   :simple-zendesk:{ .lg .middle } **Zendesk CTI**
+
+    ***
+
+    Enhance agent productivity by embedding a full telephony experience into Zendesk.
+
+    [:octicons-arrow-right-24: Learn more](https://www.ringcentral.com/apps/zendesk-integration){:target="_blank"}
+
+</div>
+
+### Productivity
+
+<div class="grid cards" markdown>
+
+-   :fontawesome-brands-chrome:{ .lg .middle } **Google Chrome**
+
+    ***
+
+    Enhance agent productivity by embedding a full telephony experience into Google Chrome browser.
+
+    [:octicons-arrow-right-24: Learn more](https://www.ringcentral.com/apps/google-chrome){:target="_blank"}
+
+-   :simple-jira:{ .lg .middle } **Jira Server and Cloud add-in**
+
+    ***
+
+    Embed your Jira workflows directly into team messaging for a seamless task management experience.
+
+    [:octicons-arrow-right-24: Learn more](https://www.ringcentral.com/apps/jira-cloud){:target="_blank"}
+
+-   :material-microsoft-teams:{ .lg .middle } **Microsoft Teams Embedded app**
+
+    ***
+
+    Enhance agent productivity by embedding a full telephony experience into Microsoft Teams.
+
+    [:octicons-arrow-right-24: Learn more](https://www.ringcentral.com/apps/microsoft-teams-dialer){:target="_blank"}
+
+-   :simple-zapier:{ .lg .middle } **Workflows powered by Zapier**
+
+    ***
+
+    Connect RingCentral to hundreds of third-party systems with the help of Zapier.
+
+    [:octicons-arrow-right-24: Learn more](zapier/index.md)
+
+</div>
+
+### Data archival and compliance
+
+<div class="grid cards" markdown>
+
+-   :material-archive:{ .lg .middle } **Archiver**
+
+    ***
+
+    Learn how to archive critical phone call recordings into 3rd-party storage solutions.
+
+    [:octicons-arrow-right-24: Learn more](archiver/index.md)
+
+-   :material-archive:{ .lg .middle } **Smarsh**
+
+    ***
+
+    Learn how to archive critical phone call recordings into 3rd-party storage solutions.
+
+    [:octicons-arrow-right-24: Learn more](archiver/index.md)
+
+</div>

docs/zapier/create-post.md

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+hide:
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+
+# Create Post
+
+## Overview
+
+Use this action to create a post in RingCentral Team Messaging chats.
+
+![create post](./img/create-post.png)
+
+## Configure
+
+1. Select how you want to specify that chat to post to. There are 4 options:
+    - Use personal chat
+    - Pick from recent teams
+    - Enter a conversation link
+    - Enter a specific chat Id
+  
+    ![how to specify chat](./img/create-post-input-chat.png)
+
+2. If you choose to pick from recent teams, you will see a list of recent teams to choose from. The list is limited to 250 items and support searching within the 250 items. Please note that only teams are included, direct chats and group conversations are not included.
+
+    ![recent teams](./img/create-post-input-recent-teams.png)
+
+3. If you choose to enter a conversation link, you will be able to see a Conversation Link input field. The simplest way to get the conversation link is to open the conversation in the RingCentral App and copy the link from there.
+
+    ![conversation link](./img/create-post-input-conversation-link.png){style="max-width:600px"}
+
+4. Then paste that link input the Conversation Link input field.
+
+    ![paste link](./img/create-post-input-paste-link.png)
+
+5. If you choose to enter a specific chat Id. A Chat Id input field will be available. The simplest way to get the chat Id is the same as the conversation link. The chat Id is that last part of the link.
+
+    ![chat id](./img/create-post-input-chat-id.png)
+
+6. Please wait a few seconds after each change to the configuration as the app will attempt to verify the validity of the configuration. The app will check whether the conversation link is in the correct format. The app will also check whether the specified chat is accessible to the current user. If the chat is not accessible, you will see an error message. Please note that this will not check whether you are a member of the chat or not.
+
+    ![id invalid](./img/create-post-input-id-invalid.png)
+
+7. Lastly, enter the message you want to post. Currently, only simple text is supported.
+
+    ![message](./img/create-post-input-only-text.png)
+
+8. Once you have configured all the fields, please click continue and make sure to test the action before publishing the zap. This test will verify that the current user has access to post in the specified chat.
+
+## Output
+
+The action will output the post Id of the created post.
+
+![output](./img/create-post-output.png)