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| 1 | +--- |
| 2 | +hide: |
| 3 | + - toc |
| 4 | +--- |
| 5 | + |
| 6 | +# Migraton from Chrome to Native |
| 7 | + |
| 8 | +## Why Migrate to the New RingCentral for HubSpot Integration? |
| 9 | + |
| 10 | +{style="max-width: 450px"} |
| 11 | + |
| 12 | +The new **RingCentral for HubSpot** integration offers a fully native experience, allowing you to make calls, log activities, and manage communications directly within HubSpot—without relying on a browser extension. Key benefits include: |
| 13 | + |
| 14 | +**Seamless Integration** – Stay within HubSpot’s ecosystem without switching tabs. |
| 15 | + |
| 16 | +**Automatic Call Logging** – No more manual data entry—calls are logged instantly. |
| 17 | + |
| 18 | +**Better Performance & Stability** – Avoid browser limitations and extension compatibility issues. |
| 19 | + |
| 20 | +**Company-Wide Deployment** – Once installed by an admin, it’s available to all users. |
| 21 | + |
| 22 | +--- |
| 23 | + |
| 24 | +{style="max-width: 450px"} |
| 25 | + |
| 26 | +## Step 1: Uninstall the RingCentral for HubSpot Chrome Extension |
| 27 | + |
| 28 | +1. Open **Google Chrome**. |
| 29 | +2. Click on the **three-dot menu** (`⋮`) in the top-right corner. |
| 30 | +3. Navigate to **Extensions** > **Manage Extensions**. |
| 31 | +4. Locate the **RingCentral Chrome Extension**. |
| 32 | +5. Click **Remove** and confirm deletion. |
| 33 | + |
| 34 | +**Tip:** Restart Chrome to ensure the extension is fully removed. |
| 35 | + |
| 36 | +--- |
| 37 | + |
| 38 | +{style="max-width: 450px"} |
| 39 | + |
| 40 | +## Step 2: Install the RingCentral for HubSpot Integration |
| 41 | + |
| 42 | +**For Admins: Installing for All Users** |
| 43 | + |
| 44 | +1. Go to the HubSpot App Marketplace: |
| 45 | + * In HubSpot, click the settings gear ⚙️ in the top-right corner. |
| 46 | + * Navigate to **Marketplace** > **App Marketplace**. |
| 47 | + * Search for **RingCentral** and select the integration. |
| 48 | +2. Click **Connect App** and sign in with your **RingCentral credentials**. |
| 49 | +3. Grant necessary permissions and authorize the integration. |
| 50 | + |
| 51 | +The integration will now be installed **for all users** in your HubSpot account. |
| 52 | + |
| 53 | +📌 **Important:** End users do not need to install anything—they just need to select RingCentral as their calling provider. |
| 54 | + |
| 55 | +--- |
| 56 | + |
| 57 | +{style="max-width: 450px"} |
| 58 | + |
| 59 | + |
| 60 | +## Step 3: End User Setup – Selecting RingCentral as the Calling Provider |
| 61 | + |
| 62 | +1. Click on the phone icon in the toolbar. |
| 63 | +2. Choose **Calling Provider** > **Select RingCentral**. |
| 64 | +3. Sign in with your **RingCentral account** if prompted. |
| 65 | +4. Start making calls directly from HubSpot! |
| 66 | + |
| 67 | +**Tip:** Make a test call to ensure everything is working correctly. |
| 68 | + |
| 69 | + |
| 70 | + |
| 71 | +<br /> |
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