diff --git a/packages/@webex/webex-core/src/lib/services/service-url.js b/packages/@webex/webex-core/src/lib/services/service-url.js
index 786fe37050d..2a95653d143 100644
--- a/packages/@webex/webex-core/src/lib/services/service-url.js
+++ b/packages/@webex/webex-core/src/lib/services/service-url.js
@@ -75,7 +75,9 @@ const ServiceUrl = AmpState.extend({
     return this._generateHostUrl(
       filteredHosts.reduce(
         (previous, current) =>
-          previous.priority > current.priority || !previous.homeCluster ? current : previous,
+          current.priority > 0 && (previous.priority > current.priority || !previous.homeCluster)
+            ? current
+            : previous,
         {}
       ).host
     );
diff --git a/packages/@webex/webex-core/test/integration/spec/services/services.js b/packages/@webex/webex-core/test/integration/spec/services/services.js
index 2dc520aa6e5..d9c1e05ace9 100644
--- a/packages/@webex/webex-core/test/integration/spec/services/services.js
+++ b/packages/@webex/webex-core/test/integration/spec/services/services.js
@@ -320,6 +320,41 @@ describe('webex-core', () => {
 
         assert.isUndefined(serviceObject);
       });
+
+      it('handles case where there is a priority of -1 for a service url', () => {
+        const negativePriorityTemplate = {
+          defaultUrl: 'https://www.negative-priority.com/api/v1',
+          hosts: [
+            {
+              host: 'www.negative-priority.com',
+              ttl: -1,
+              priority: 1,
+              id: 'exampleClusterId2',
+              homeCluster: true,
+            },
+            {
+              host: 'www.negative-p3.com',
+              ttl: -1,
+              priority: -1,
+              id: 'exampleClusterId',
+              homeCluster: true,
+            },
+          ],
+          name: 'negative-priority',
+        };
+        const negativePriorityUrl = new ServiceUrl(negativePriorityTemplate);
+        catalog._loadServiceUrls('preauth', [negativePriorityUrl]);
+
+        const serviceObject = services.getServiceFromUrl(
+          'https://www.negative-priority.com/api/v1/somepath'
+        );
+
+        assert.equal(serviceObject.name, negativePriorityTemplate.name);
+        assert.equal(serviceObject.defaultUrl, negativePriorityTemplate.defaultUrl);
+        assert.equal(serviceObject.priorityUrl, 'https://www.negative-priority.com/api/v1');
+
+        catalog._unloadServiceUrls('preauth', [negativePriorityUrl]);
+      });
     });
 
     describe('#hasService()', () => {