I'm a system administrator based in Punjab, India, specializing in Microsoft products, particularly Windows and Microsoft 365. I work as an Independent Advisor at Microsoft Community, helping users solve technical problems remotely.
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Independent Advisor at Microsoft Community (2019-Present)
- Handled 50,000+ support cases with 85% satisfaction score
- Support Engineer for Windows, Microsoft 365, and Copilot solutions
- Gig guide for training new Independent Advisors
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Windows Insider MVP (2018-2021)
- Recognized by Microsoft for exceptional community contributions
- Volunteer Moderator at Microsoft Community
- Authored 30+ articles helping thousands of users with Windows 11
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Systems Administrator at Mindsprings India Private Limited (2017-2018)
- Oversaw IT Operations for the Law Firm
- Microsoft 365
- Windows OS expertise
- Technical Support and Help Desk
- IT troubleshooting and escalation
- Network and System Administration
- Generative AI
- Microsoft 365 Fundamentals (MS-900)
- Microsoft ExpertZone:
- Modern Endpoints Accreditation 2024
- Microsoft Copilot 2024-2025 Expert Class
- Microsoft 365 and Windows Accreditation 2024
I am currently working on a Vibe Coding Project, a Browser Extension known as Browser Sticky notes. Feel free to try it!
- Website: Your Windows Guide
- LinkedIn: linkedin.com/in/sumitdhmn
- Email: [email protected]
Feel free to reach out for Windows support, Microsoft 365 guidance, or technical collaboration!